Returns and Exchanges
Our Satisfaction Guarantee
Thank you for giving us the opportunity to play a role in your health journey. We pride ourselves on old-fashioned excellent customer service and prompt order shipment. Although we’re confident that our products can benefit everyone, we also understand that sometimes things just don’t work out for certain individuals. If that’s the case, please contact us at help@dr-innovations.com and request a refund.
60-Day Money-Back Guarantee
We offer a 60-day money back guarantee return & refund policy. The product that you desire to return should be identified to our Support Team within 60-days after you received the product.
Return labels will be provided by our Support Team. Shipping costs for the returns sent back to our fulfillment center will be paid for by Dr. Innovations.
The refund will be credited to your original payment within 10 business days after we receive the product. Refunds granted are refunded for product cost only and do not include shipping costs paid by the customer (and shipping tax where applicable).